Description

Content (14 CM, 10h TD):

• Concept of process, ISO certification, quality issues in the company, the certification process.
• Concept of product lifecycle: generic model for taking into account environmental aspects in the design and product development process.

Compétences visées

Objectives:

• ISO standards.
• The certification audit: how to prepare it.
• How to value the certification.

Skills to acquire:

• Being able to conduct a quality audit.
• Being able to prepare an activity for certification.
• Being able to communicate on the certification.

Contacts

Responsable(s) de l'enseignement

• Bertrand Rose